Frequently Asked Questions
Discover everything you need to know about your olfactory journey with Celestial Perfume.
Are your fragrances authentic and original?
Yes, every bottle at Celestial Perfume is 100% authentic, sourced directly from the original designers and authorized distributors.
How should I store my perfume to ensure it lasts?
To preserve the integrity of the scent, store your perfume in a cool, dark place away from direct sunlight and extreme temperature fluctuations, such as a bedroom drawer.
What is your return policy for opened fragrances?
Due to hygiene and safety standards, we can only accept returns on unopened and sealed products within 30 days of purchase. We recommend trying our sample vials before committing to a full bottle.
Do you offer international shipping?
Currently, we ship to over 50 countries worldwide. Please note that shipping times and duties may vary based on your local customs regulations for alcohol-based products.
What is the difference between Eau de Parfum and Eau de Toilette?
The main difference lies in the concentration of fragrance oils. Eau de Parfum (EDP) typically contains 15-20% oil and lasts 6-8 hours, while Eau de Toilette (EDT) contains 5-15% and lasts 4-6 hours.
How can I track my order?
Once your order has been dispatched, you will receive an email with a unique tracking number and a link to monitor your package's journey to your doorstep.